Internet Connection, Lost Serial Number and Additional Activations

End users will also require your support when they do not have an internet connection (manual activation), when they have lost their serial number or activation code (locating activation information), or when they need to re-install the product (overriding the activation limit).

If your end user continues to have problems, you should contact the Software User Support Center for assistance or contact support and we will be happy to look into the matter for you.

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